REFUNDS OR EXCHANGES
REFUNDS OR EXCHANGES
Thank you for choosing our silicone gardening gloves from www.nonslipgardengloves.com. We want you to be satisfied with your purchase. If for any reason you need to return or exchange your product, please follow the terms below.
- Return Policy
We offer a 30-day return guarantee. If you are not satisfied with your purchase within 30 days of receiving your order, you may return your product. Please ensure that the product you return:
●Unused or unwashed.
●Original packaging and tags intact.
●Attach proof of purchase (such as order confirmation email). - Return Request
To request a return, please email [email protected] with the following information:
●Order number
●Purchase date
●Reason for return
We will review your request and provide you with return instructions. - Return Shipping Costs
Return shipping costs are usually borne by the customer, but if the return is due to a wrong item or defective item, we will cover the corresponding shipping costs. Please keep the mailing receipt of your return for your records. - Exchange Policy
If you wish to exchange an item, please request it at the same time as your return. Please contact us with the details of the item that needs to be exchanged, such as size or color. We will process the exchange for you. - Refund Processing
Once we receive your return and confirm that it is eligible for return, we will process your refund within 5 business days. The refund will be refunded to the method you used to pay for your order. - Non-Returnable Items
The following items are not returnable:
● Used or washed items.
● Return requests for items older than 30 days. - Contact Us
If you have any questions about returns or exchanges, please feel free to contact us by email: [email protected]. Our customer service team will be happy to answer your questions.
Thank you for choosing www.nonslipgardengloves.com, we are committed to providing you with a satisfactory shopping experience!